DAI, the implementer of the “USAID-funded Indonesia Urban Water, Sanitation, and Hygiene (IUWASH) Project” invites qualified offerors to submit proposals to supply and deliver “Customer Census Android and Web Application Developer” in support of program implementation.

The USAID Indonesia Urban Water Sanitation and Hygiene (USAID IUWASH) project is a sixty-month program funded by the United States Agency for International Development (USAID) and implemented under the leadership of DAI. USAID IUWASH works with government, the private sector, NGOs, community groups and other stakeholders to improve access to safe water supply and sanitation in Indonesia’s urban areas. The expected results to be achieved are: (a) Two million people in urban areas gain access to improved water supply; (b) 250,000 people in urban areas gain access to improved sanitation facilities; and (c) the per unit water cost paid by the poor in targeted areas decreases by at least 20%.

To achieve the above, technical assistance is divided in three main technical components:
  • Mobilizing demand for water supply and sanitation service delivery, 
  • Improving and expanding capacity for water and sanitation service delivery, and 
  • Strengthening policy and the financial enabling environment for improved water supply and
As the government of Indonesia started its 5-Year National Development Plan for 2015-19, the targets for the water supply and sanitation sector are significantly ambitious: to achieve universal (basic) access to safe water supply and sanitation facilities for all citizens by 2019. To achieve this ambitious target will require an increase in efficiency and effectiveness in the acceleration of service delivery among all stakeholders. Related to the sanitation target, the Ministry of Public works and Housing (PUPR) acknowledged that > 80% of this will come from individual systems (improved septic tanks combined with improved septage management).  To support this,  They developed an OBA (Output Based Aid) scheme to rapidly increase SNI approved septic tanks combined with LLTT (Layanan Lumpur Tinja Terjadwal = Regular Desluding) for regular collection and proper treatment of septage sludge.

Both these programs require extensive household survey’ s (for OBA) and census (for LLTT) of existing presence and condition of septic tanks, emptying history and challenges and willingness for households to participate in these programs. Until now these surveys are done by enumerators using printed questionnaires, which are collected by supervisor and then analyzed by hand (using Excel or SPSS) after which results are presented using graphs, piecharts, and/or maps inserted by hand.  This is a costly, time consuming method, which is prone to errors; also each survey is a “stand alone” exercize which later can not easily be combine with others, to create better understanding of larger picture accross regions.  

However with the rapid development in Indonesia of smart and open source IT applications and extensive use of smartphones, tablets, etc, it should be possible to develop simple survey’s or census convert using a smartphone / tablet application, which enumerators can use to quickly fill in the answers and upload the results (including pictures of septic tanks + GPS location) to a webbased application, which automatically analyzes the data and present results by graph and maps.

IUWASH and WSP team search on internet for existing programs, to avoid duplication efforts, but the software found (like AKVO-FLOW  or M-Water) was either licenced (with substantial fee) or limited in presenting results, languages, storage outside Indonesia, etc.  The team concluded that rather then trying to improve these or negotiate reduced fees, the easiest, quickest and cheapest option is to develop a simple STS_App (Septic Tank Survey Application) in Indonesian language by a local programmer, using standard questionnaire developed by the IUWASH / WSP team, 6 existing questionnaires (by IUWASH, WSP, SNV, PU consultant) on same topic.  After STS-App is developed, it will be tested in 1-2 IUWASH locations, then finalized and accompanied by a manual, describing all steps (installation, operation, analyzing, results).

Using septic tank survey questionnaire as a basis, the Application Developer will design an android based application, combined with online web-based portal, to enable donor and/or Government sponsored projects to conduct rapid Septic Tank surveys. The Application Developer will test application in 1-2 IUWASH locations and provide operations manual (all in Indonesian language). When the application is successful, then the Application Developer should continue developing the web-based portal linkages to the standard existing regular desludging operator customer database systems.

For those mentioned subject, IUWASH inviting you to submit proposal, detail Request For Proposal (RFP) &  Scope of Work, please see: HERE

Thank you very much for your kind attention

Sincerely yours, 
IUWASH Procurement