About, a U.S.-based non-governmental organization working to increase access to water supply and sanitation (WSS). has been in operation since 1990, implementing sustainable and scalable WSS programs in conjunction with local partners including financial institutions, NGOs, and WSS service providers. has pioneered its WaterCredit initiative over the last several years, which works by building the capacity of carefully selected local financial institutions (FIs) to offer affordable financing for WSS facilities. is now exploring partnerships with other types of organizations (non-FIs) that can serve to increase access to WSS.

In Indonesia, is particularly interested in working directly with urban and peri-urban water utilities, Perusahaan Daerah Air Minums (PDAMs) and sewage utilities, Perusahaan Daerah Penanganan Air Limbahs (PDPALs). The goal of launching such a program would be to enable public utilities (PDAMs and PDPALs) to expand their overall coverage areas, reach a greater percentage of BOP households within their current coverage areas, and/or improve their quality of service. Support provided to public utilities could focus on financing, capacity development, and/or addressing regulatory constraints. 

About Utilities in Indonesia
Perusahaan Daerah Air Minums (PDAMs) are public utilities responsible for providing piped water to residents in urban and peri-urban areas in Indonesia. The PDAM support agency, BPP SPAM, operates within the Ministry of Public Works to provide technical assistance to the PDAMs to improve their profitability. According to 2011 BPP SPAM data, there are 350 PDAMs operating in Indonesia, of which 50% are classified as healthy, 30% as unhealthy, and 20% as sick. PDAMs vary widely in terms of operational and financial capacity and service coverage.

There have been numerous efforts by the central government to strengthen the sector, including a debt rescheduling in 2008 and a loan guarantee and interest subsidy scheme in 2009. These efforts have had varying degrees of success but overall the sector has strengthened somewhat according to the BPP SPAM healthy, unhealthy, and sick monitoring scheme. There have also been several large programs delivered by international agencies in collaboration with the government of Indonesia including USAID’s IUWASH and AusAID’s INDII.

Over the last 10 months, partnered with Royal Haskoning DHV to conduct a thorough assessment of the utilities sector and develop a strategy for working with PDAMs and PDPALs to increase service quality and coverage. will now launch a pilot program working with at least three utilities to test the strategy. The pilot will include capacity building and access to finance components. 

Position Description seeks a highly skilled and highly motivated WaterCredit Officer to develop and manage the utilities pilot program.

This position will be based in Jakarta with regular travel throughout Indonesia. The WaterCredit Officer will report to the Indonesia Country Director and work closely with Program Managers at the head office in the US. 

Core Responsibilities
Utilities Pilot program development: Conduct assessment and identify strong utilities with potential to expand WSS access for their customers.

Key tasks include, but are not limited to:
  • Review key findings from utilities research study report for insights about utilities business opportunities and challenges. 
  • Analyze the utilities project activities and assess potential utilities recommended in the research study report. 
  • Develop programs, work plans and partnership agreements between utilities and 
  • Hire consultants as necessary to provide services to and/or partner utilities.
PDAM Program Implementation: Oversee utilities partnerships and achievement of program objectives.

Key tasks include, but are not limited to:
  • Develop and manage program work plans. 
  • Maintain regular communications with partners; provide program management and technical support. 
  • Ensure partners are allocating adequate resources and personnel for successful project completion. 
  • Maintain regular contact with USA program managers to submit partner progress and reports any address issues impacting achievement of program deliverables. 
  • Manage any consultants contracted to provide services to utilities under pilot program. 
  • Document program, develop program marketing materials and case studies. 
  • Present to FIs information about opportunities for investment in utilities.
PDAM Program Monitoring and Coordination: Monitor the utilities pilot program and coordinate with relevant stakeholders.

Key tasks include, but are not limited to:
  • Develop the pilot program report and documentation. 
  • Assist utilities in designing appropriate internal monitoring and evaluation. 
  • Conduct regular monitoring visits and develop midterm and final reports. 
  • Collaborate with PDAM stake holders such as BPPSPAM, Ministry of Public Works, and Dinas PU of local government. 
  • Coordinate with local governments, PERPAMSI, NGOs, donors, MFIs/banks.
Professional Qualifications
  • At least five years of relevant experience with PDAM or PDPAL sector 
  • Deep understanding of the landscape of PDAMs/PDPALs, especially the challenges and constraints on expanded services in urban areas 
  • Experience building the capacity of PDAMs/PDPALs including in technical, operational, and financial 
  • Fluency in Bahasa Indonesia and English required 
  • Bachelor’s Degree in related field with demonstrated record of outstanding academic and career achievement 
  • Project management experience and entrepreneurial mindset 
  • Proven track record proactively identifying challenges and developing innovative solutions 
  • Demonstrated ability to deliver results working in a small team and playing a variety of roles 
  • Willingness to travel 
  • Advanced Excel skills
This is a one year contract position with strong potential for extension and competitive compensation commensurate with experience.

Application Information
Interested candidates may send a copy of their CV and a cover letter indicating their interest to:

Deadline for Applications: November 6, 2015

Applications will be reviewed as they are received. Please do not attempt to contact about the status of your application. is an equal opportunity employer. We do not discriminate on the basis of age, ethnicity, gender, nationality, religious belief or sexual orientation.