International Organization for Migration (IOM) Indonesia is looking for a Migrant Care Assistant II according to the terms of reference below:

Reference No. : VN/ID10/2015/111
Position title : Migrant Care Assistant II (Psychosocial Care Support)
Position grade : General Service Staff, Grade 5
Base Salary : IDR 12,970,667,- per month
Duty station : Jakarta - Rawabuaya, Indonesia
Type of Contract : One Year Fixed Term Contract (the first three months shall be considered as probation period).
Organization Unit : RCA Project – IOM Jakarta-Rawabuaya
Reporting directly to : Regional Migrant Care Coordinator
Overall supervision by : Head of Office / RCA Programme Coordinator (Central Region)
Estimated start date : mmediately
Closing date: 15 January 2016

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Under direct supervision of Regional Migrant Care Coordinator and the overall supervision of Head of Office / RCA Programme Coordinator (Central Region), the incumbent will be responsible for assisting the movements and the interceptions or self-report cases in the project site, and other relevant project activities as well as oversight, supervise and monitor the implementation of the psychosocial assistance activities for the irregular migrants in presence in the Area of Responsibility. In most instances, it is expected these activities will fall under the Service Areas of Care, Maintenance, and Assisted Voluntary Return.

  • Implement tailored psychosocial program activities for the Irregular Migrants (IMs) and ensure that the implementation of social, Religious and educational/vocational activities and the like are culturally appropriate and fully respects the confidentiality of the information on migrants. 
  • Assess psychosocial and protection needs and identify problems/gaps, risk and vulnerabilities, including those related to gender and age. Propose/prioritize initiatives to reduce these risks and increase the resilience capacity within the IMs communities in detention and community settings. 
  • Provide support to the Regional Migrant Care Coordinator in relevant government liaison activities in the site for coordination of migrant psychosocial activities.
  • Conduct on-going monitoring, evaluation, analysis and reporting of activities that provided by local NGO partners, service providers, and UAM in UAM shelters.
  • Actively engage the IMs in Community Outreach in order to create harmony among IMs and local community. Coordinate with local authorities to achieve Community Outreach objectives.
  • Ensure presence in IMs communities through regular visits to detention centres, temporary settlement areas to collect information on the conditions faced by IMs including the availability of humanitarian assistance (shelter, food, water/sanitation, health and education) and access to services by different segments of IMs populations. 
  • Actively engage the IMs in the development of psychosocial activities and use available resources within the target population. Encourage migrants to provide assistance to their own community members by sharing their own knowledge and skills to influence the decision making process affecting their daily living situations.
  • Ensure referral mechanisms are established for referring migrants with potential mental/psychosocial health problems or any other general health issues to the appropriate health care service providers in the area. 
  • Provide basic counseling and implementation of psychosocial activities where needed, possible and appropriate in a scheduled manner including specific educational activities addressing the identified social-health issues. 
  • Organize case management for case record, collate, review for completeness of information and maintain a filing, retrieval and forwarding system of documents/records for each migrant undergoing assessment, mental / psychosocial consultation, treatment, referral and follow up. 
  • Conduct on-going monitoring, evaluation, analysis and reporting of activities that provided by local NGO partners, service providers, and IMs in detention center and community housings. 
  • Conduct on-going monitoring, analysis and reporting of the psychosocial condition of the IMs and provide periodic reports of psychosocial activities conducted in the designated areas including psychological reports and statistics on a monthly basis to the Psychosocial Support Program Coordinator. 
  • In coordination with the Psycho Social Support Coordinator leads the MCA activities in Jakarta area. 
  • In coordination with Finance Unit, manage the operational expenses and ensure IOM expenditure is based on IOM regulations. 
  • Provide ad hoc activity report to the Supervisors. 
  • Perform other duties as may be assigned.
The incumbent is expected to demonstrate the following technical and behavioural competencies

(a) Takes responsibility and manages constructive criticism; b) Works effectively with all clients and stakeholders; c) Promotes continuous learning; communicates clearly; d)Takes initiative and drives high levels of performance management; e)Plans work, anticipates risks, and sets goals within area of responsibility; f)Displays mastery of subject matter; g) Contributes to a collegial team environment; h) Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation; i) Displays awareness of relevant technological solutions; j) Works with internal and external stakeholders to meet resource needs of IOM.

  • Delivers on set objectives in hardship situations 
  • Effectively coordinates actions with other implementing partners 
  • Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives
  • Indonesian National with good knowledge of, and experience in project implementation and operational.
  • University Degree in psychology, Social Science, Counseling, Management, Economic.
  • At least five years of experience in any of these fields, particularly in dealing with migrants, interpreting and trainings.
  • Experience in provision of community based training activities
  • Knowledge in assisting emergency operations activities;
  • Excellent understanding and application of ethical practices within the disciplines and a good understanding of rights based approaches
  • Proven ability and experience in liaising with UN, Government Departments/Authorities and other international organizations 
  • Proficient in computer applications: Ms-Office
Fluency in English both oral and written, Proficient in Arabic / Farsi Language, is an advantag. 

How to Apply
HOW TO APPLY Interested candidates are invited to send the application in ENGLISH, with: a) Cover letter, clearly specify suitability and availability date, b) Complete the Personal History Form which can be downloaded at the following link : HERE c) Detailed curriculum vitae, including historical salary and minimum three referees (preferably former direct supervisors).

Please submit your application through this link or send by email to, indicating the reference code above (VN/ID10/2015/111) as subject. The deadline for applications is 15 January 2016. Only applicant who meet the above qualification will be short-listed