Reference No.: VN/ID10/2016/039
Position Title: Migrant Care Assistant I (Psychosocial)
Duty Station: Kupang Sub-office
Classification: General Service Staff, Grade G4
Base Salary: IDR 9.678.917,- per month
Type of Appointment: One Year Fixed Term Contract, with possibility of extension (the first three months shall be considered as probation period).
Estimated Start Date: As soon as possible
Closing Date: July 6, 2016

Under direct supervision of the National Head of Sub-Office Kupang and in close coordination
with all relevant unit in Kupang and Makassar / PRISM Hub and the overall supervision of the RCA Programme Coordinator Eastern Region, the incumbent will be responsible for coordinating and liaising with local government, communities and other relevant stakeholders to ensure smooth building up of IOM activities and assist to provide care and support to interception cases of the migrants as well as oversight, supervise and monitor the implementation of the psychosocial assistance activities for the irregular migrants in presence in the Area of Responsibility.

  1. Work closely with the IOM team (medical, operation, and other related officers), local authorities and/or national government, international organizations, and NGOs to inform and advocate for remedies and solutions to psychosocial and protection issues faced by irregular migrants;
  2. Using ICARE strategies, implement tailored psychosocial program activities for the irregular migrants (IMs) and ensure that the implementation of social. Religious and educational/vocational activities and the like are culturally appropriate and fully respect the confidentiality of the information on migrants;
  3. Assess psychosocial and protection needs and identify problems/gaps, risk and vulnerabilities, including those related to gender and age. Propose/prioritize initiatives to reduce these risks and increase the resilience capacity within the IMs communities in detention and community settings;
  4. Using I-CARE strategies assist in design and implementation of Community Out-REACH activities. Actively engage IMs, Immigrations, Local Leaders, Community and relevant parties to achieve these activities.
  5. Assist in planning and implementation of Joint Community Monitoring in Temporary Accommodations as well as other socialization activities;
  6. Ensure presence in IMs communities through regular visits to detention centres, temporary settlement areas to collect information on the conditions faced by IMs including the availability of humanitarian assistance (shelter, food, water/sanitation, health and education) and access to services by different segments of IMs populations;
  7. Actively engage the IMs in the development of psychosocial activities and use available resources within the target population. Encourage migrants to provide assistance to their own community members by sharing their own knowledge and skills to influence the decision making process affecting their daily living situations;
  8. Ensure referral mechanisms are established for referring migrants with potential mental/psychosocial health problems or any other general health issues to the appropriate health care service providers in the area;
  9. Provide basic counselling and implementation of psychosocial activities where needed, possible and appropriate in a scheduled manner including specific educational activities addressing the identified social-health issues;
  10. Organize case management for case record, collate, review for completeness of information and maintain a filing, retrieval and forwarding system of documents/records for each migrant undergoing assessment, mental / psychosocial
    consultation, treatment, referral and follow up;
  11. Conduct on-going monitoring, analysis and reporting of the psychosocial condition of the IMs and provide periodic reports of psychosocial activities conducted in the designated areas including psychological reports and statistics on a monthly basis to the Psychosocial Support Program Coordinator;
  12. In coordination with Finance Unit, manage the operational expenses and ensure IOM expenditure is based on IOM regulations;
  13. In coordination with the Logistics/Procurement Assistant, identify a range of Service Providers in the AoR which may be required for future services;
  14. Assist to ensure and update and synchronized Statistics and RAMS data and provide monthly statistics and formatted reports.
  15. Provide ad-hoc activity report to the Supervisors: National Head of Sub-Office and RCA Programme Coordinator.
  16. Perform other duties as may be assigned.

  • University Degree in Psychology, Social Science, Counselling, Management, or Economic from an accredited academic institution, with two years of relevant work experience in any of these fields, particularly in dealing with migrants; or
  • Completed High School degree from an accredited academic institution, with four years of relevant work experience.
  1. Indonesian National with good knowledge of, and experience in project implementation and operational.
  2. At least four years of experience, and trainings in any of these fields, particularly in dealing with migrants.
  3. Experience in working with irregular migrants; trafficked persons; general counselling and networking.
  4. Good written and spoken communications skills.
  5. Good interpersonal skills, high loyalty, ability to work in a multi – cultural environment and good working in team. 
Fluency in English and Bahasa Indonesia is required.


a) Takes responsibility and manages constructive criticism; b) Works effectively with all clients and stakeholders; c) Promotes continuous learning; communicates clearly; d) Takes initiative and drives high levels of performance management; e) Plans work, anticipates risks, and sets goals within area of responsibility; f) Displays mastery of subject matter; g) Contributes to a collegial team environment; h) Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation; i) Displays awareness of relevant technological solutions; j) Works with internal and external stakeholders to meet resource needs of IOM.

  • Knowledge in assisting emergency operations activities;
  • Proven ability and experience in liaising with UN, Government Departments/Authorities and other international organizations;
  • Proficient in computer applications: Ms-Office
Any offer made to the candidate in relation to this vacancy notice is subject to funding

Appointment will be subject to certification that the candidate is medically fit for appointment, security clearance and verification of education certificate.

How to apply:
Interested candidates are invited to submit their applications in ENGLISH, with:
  • Cover letter, clearly specify suitability and availability date,
  • Complete the Personal History Form  which can be downloaded at the following link: CLICK HERE
  • Detailed curriculum vitae, including historical salary and minimum three referees (preferably former direct supervisors).
Please submit your application through THIS LINK, or send by email to, indicating the reference code above (VN/ID10/2016/039) as subject.

The deadline for applications is 6 July 2016.

Only applicant who meets the above qualification will be considered