Catholic Relief Services Job Vacancy: MEAL Officer, Jakarta - Indonesian

Catholic Relief Services (CRS) is a US – based humanitarian and development organization working in over 100 countries around the world to assist people victims of disasters, people in need and the disadvantaged regardless of race, belief or nationality. CRS has been operating in Indonesia since 1957 under the Memorandum of Understanding with the Ministry of Social Affairs to provide both humanitarian response and long-term development to the most vulnerable communities. CRS Indonesia’s current strategy includes emergency preparedness and response, disaster risk reduction, and integrated agriculture and livelihoods.

CRS/Indonesia is currently hiring for MEAL Officer (MO) to be based in Jakarta. This position will report to MEAL Coordinator.


  • Responsible for implementing monitoring, evaluation, accountability and learning (MEAL) initiatives for CRS Indonesia, which could include the project, Education and Socio-Economic Assistance for Refugees in Jakarta.
  • The MEAL Officer’s role includes but is not limited to: the development of gender and protection-sensitive standardized data collection tools and database systems, frequent data collection, verification of results reported, analysis and presentation of findings and project progress, implementation of project accountability mechanisms, and the provision of feedback to partners.
  • To ensure that systems are in place to measure programs’ impact and progress, and that data is readily available to be used as a foundation for programmatic adjustments and evidence-based decision-making.
  • In consultation and guidance from MEAL Coordinator, participate in the development and standardization of gender and protection-sensitive forms and tools to collect data on project indicators, results, effects and impacts (Simple Measurement of Indicators for Learning and Evidence-based Reporting, also known as SMILER)
  • Develop data flows, reporting maps and templates, to ensure the appropriate information arrives to the right program staff in a timely and efficient manner
  • Assist in developing digital data collection systems, where appropriate
  • Manage hotline or feedback mechanism, including log and record the feedback and refer the feedback to other implementing partners as appropriate, and track the feedback status for record closure or follow up.
  • Conduct regular visits to project partner offices. Train and support relevant partner staff on the use of MEAL tools and management of data flow
  • Ensure that all project monitoring arrangements comply with CRS MEAL Policies and Procedures, project and donor requirements and, in particular, ensure that the agreements are concretely operationalized.
  • Conduct regular field visits to monitor the implementation of program activities
  • Systematically collect data or support gender and protection-sensitive data collection from this program activities, including feedback from communities
  • Validate all collected data, to ensure it is accurate and of the highest quality
  • Analyze data collected
  • Ensure all data is recorded in relevant project databases in a timely and accurate manner
  • Ensure a comprehensive, gender and protection-responsive Monitoring, Evaluation, Accountability and Learning (MEAL) system is in place
Education, experiences and knowledge:
  • Bachelor’s degree in the social sciences or other related fields required.  A Master’s degree in relevant field is an advantage
  • Minimum of three (3) years’ experience in M&E
  • Experience with digital data collection preferred.
  • Experience working with refugee communities, Ministry of Education and Culture, local leaders and local and national government officials;
  • Excellent understanding of local NGOs and government system, with knowledge and appreciation of the vision and mission of CRS
  • Knowledgeable in participatory development processes
  • Acceptance of cultural differences among the target communities

  • Proven organizational skills and ability to manage multiple tasks simultaneously
  • Excellent written and interpersonal communication skills
  • Highly skilled in developing monitoring and evaluation form, monitoring and evaluation reporting including technical writing on the MEAL such as dashboard management or infographic reporting
  • Mature disposition in appropriately managing sensitive situations
  • Strong skills in assessing and developing partner capacity including institutional strengthening, mentoring and coaching
  • Proficient in MS Office programs, understand basic statistic will be preferable.

  • Ability to embrace working under pressure
  • Ability to work in quickly and efficiently in protection sensitive environments

Required Language: Good command of Bahasa Indonesia and English both oral and writing.

Required Travel: JADETABEK

CRS Indonesia currently working in DKI Jakarta, West Java, NTT, East Java, Bali and Lombok, Central Kalimantan and Central Sulawesi on disaster preparedness and climate change adaptation project. In the event of a CRS emergency response, all CRS Indonesia staff may be requested to travel to CRS project areas if necessary and/or deployed to other parts of the country.

Only applications that meet the above qualifications will be shortlisted. All applications and CVs, should be sent by email to CRS Indonesia at before or by January 10th, 2018.

"Only short-listed candidates will be invited via e-mail/phone for Interview”