Islamic Relief Job Vacancy: Monitoring, Evaluation, Accountability & Learning Coordinator, Jakarta

Organizational Background:
Islamic Relief  Worldwide is an independent humanitarian and development organisation with a presence in over 40 countries around the globe. Islamic Relief Worldwide is a UK based International relief. We have been fighting poverty and injustice for 30 years, in a world in which over three billion people still live in poverty.

Country Purpose:
Islamic Relief Worldwide in Indonesia was operational since 2003 following the  MOU signing with the Ministry of Home Affairs. The objective of IRW in Indonesia programme is to contribute to the social welfare of the Indonesia people and to alleviate the suffering. The main sector for the programme include:
  • Water and Sanitation
  • Sustainable livelihood
  • Education
  • Child Welfare
  • Shelter
  • Health and Nutrition
  • Disaster Risk Reduction
  • Climate Change
The geographical areas are Banten, NTB, Aceh and Central Sulawesi province directly implementing or  through partners.

Post holder reports to: Country Director

To establish and maintain effective and efficient systems within IR-Indonesia that verify progress, capture learnings, demonstrate accountability and measure impact at national level.


Overall Responsibility
To review, improve and develop tools, methods and strategies aiming for quality of humanitarian (emergency & other) services and accountability to affected populations.

Specific Responsibilities

Establishing the MEAL systems
  • Implementation of the MEAL Framework through a concrete action plan for the whole programme.
  • In consultation with sector specialists and program team, develop an information management system (IMS) for the tracking of the project level activities, outputs and outcomes. 
  • Orient the program management to gather data for IMS at project level. 
  • Consolidate data and draw analysis and measure program impact at regular intervals (every six months) to address any poor performance and coordinate with program team to allocate resources accordingly. 
  • Lead in the development and use of technology for MEAL activities, including in advising the IR Indonesia CD of developments in this area. 
  • Co-ordinate the commissioning of independent evaluation ensuring that all programmatic deliveries are measured based on the DAC-OECD criteria. 
Demonstrating accountability to affected populations
  • Facilitate the development of an accountability action plan for each project on the given template and keep track of the progress. 
  • Establish and maintain a comprehensive complaints handling mechanism according to IRW Complaints policy and that fulfills relevant CHS requirements. 
  • Set up community feedback mechanisms and coordinate with the program management on effective use of information and relevant action wherever required.
  • Coordinate with program teams in sharing results of assessments, baselines, reviews and evaluations with beneficiary community and other stakeholders in appropriate format at regular intervals and document the whole process.
Organizational learning and capacity building:
  • Coordinate with relevant staff at national level to establish Community of Practice (COP) to meet regularly and share lessons, best practices and case studies.
  • Coordinate with program management to budget and organize learning events at regular intervals. 
  • Develop and maintain a learning log and ensure learning points are embedded at policy and practice levels.
  • Coordinate with the program teams/partners to document innovation and share results and impact with all stakeholders.
  • Establish a system to record and disseminate the COP documents at national level. 
  • Conduct orientation sessions around MEAL requirements and identify capacity building requirements around MEAL for Partner organizations. 
  • Supporting colleagues in utilizing MEAL tools for different interventions
Support to program management
  • Coordinate with relevant staff both at IRI and IRW levels to ensure compliance to Core Humanitarian Standard and IHSAN Standards (IRW-Quality Management System). 
  • Provide technical support to the development of a baseline surveys and review the survey reports.
  • Write MEAL related sections of each proposal submitted to any donor.
  • Represent Islamic Relief Indonesia at relevant coordination bodies and participate in webinars, workshops, meetings and other relevant events at national, regional and global levels.
COMPETENCIES: Essential qualifications, skills and experience

Specific to the Post
  • Minimum Bachelor or master’s degree in related subject such as social sciences or international development, or a recognised relevant professional qualification in MEAL or qualified through experience. 
  • At least 3 years of relevant work experience in I/NGO. Experience of planning, coordinating and undertaking reviews and evaluations. 
  • Experience of supporting the establishment of MEAL systems for  humanitarian projects especially those trying to influence policy and practice 
  • Thorough understanding of and experience in using the main quantitative and qualitative methods used in monitoring and evaluating humanitarian programmes 
  • Good working knowledge of Results Based Management, Value for money, Do no harm, DRM, Complaints management and report writing. 
  • Experience of writing review / evaluation reports
Reqired skills
  • Proven analytical ability, both qualitative and quantitative, including ability to process large amounts of information and to present data in creative and engaging ways. 
  • Excellent interpersonal skills including the ability to build strong and effective working relationships, and bringing people together to complete tasks in a timely manner. 
  • Good oral and written presentation skills.
  • Working calmly under pressure and meeting strict deadlines. 
  • An ability to work on own initiative, as part of teams of people of diverse backgrounds, and to have a flexible attitude to work.
  • Ability to gather, analyse and evaluate facts and to prepare and present concise both oral and well-written reports. 
  • Good knowledge of current development and MEAL thinking. Knowledge and experience of technology, and technological solutions for MEAL.
  • Excellent communication skills in spoken and written English and Bahasa Indonesia 
  • Training facilitation skills
Personal Qualities
  • Commitment to child protection and prevention of sexual exploitation and abuse. 
  • Ability, motivation, and willingness to travel alone across IR Indonesia Project Location and internationally.
  • Willingness to take ownership of own development, with the support of the line manager and of Islamic Relief Worldwide and Indonesia as a whole. 
  • Ability to work on own initiative but also as part of a team 
  • Ability to prioritize most important work without close supervision
  • Ability to work well under pressure
  • Close attention to accuracy and detail
  •  Knowledge and experience in relation to the CHS Verification Framework. 
  • Good knowledge of globally accepted humanitarian technical standards and initiatives e.g. Sphere, LEGS, INEE, CALP, SDGs, Inclusion Charter, ADCAP.
  • Emotional intelligence including empathy, listening skills and strong persuasive skills. 
  • Strong interest in development work with respect for confidentiality and commitment to Islamic Relief overall aims and objectives, including gender, equality and equal opportunities in all aspects of Islamic Relief’s work. 
  • Islamic Relief is a faith based-non government organization that respects diversity and inclusiveness.  Applicants from diverse religions, gender, race, and physical impairment are encouraged to apply.
All Islamic Relief team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field project.

Please send only your application letter and CV to the email address: [email protected] 

Applications submit directly to Islamic Relief Indonesia Office will not be considered.

Only short-listed candidates will be contacted.

The deadline for submitting applications is: 19 February 2019